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Cancellation Refund Policy
1- If the reservation cancellation request is canceled more than 30 days before the estimated check-in date, the total amount of accommodation collected will be refunded to the bank account or card that the guest paid for. In the event that the reservation termination request is canceled 29-15 days before the estimated check-in date, 35% of the total accommodation amount will be returned to the guest's bank account or card. The CUSTOMER who purchases the service through early reservation is obliged to pay the entire service fee on the reservation date.
 
The CUSTOMER must notify through a written or permanent data storage until 30 days before the start of the service that they have given up using the accommodation service purchased. The CUSTOMER agrees to pay 35% of the amount paid to HALALHOTELCHECK.COM if it decides to use the accommodation service purchased, through a written or permanent data storage device within 29-15 days before the service begins, and if less than 14 days remain. Requests of date change made by the CUSTOMER mean waiver and will be notified in writing by the CUSTOMER, taking into account the periods specified above.
The report showing the diseases / deaths of the CUSTOMER or its first-degree relatives that prevented the 10-day routine occupation of the CUSTOMER at the time of reservation and other documents related to other conditions that the CUSTOMER could not anticipate despite his full care, before the start of the service is an exception to this article. In any event, the cost will be returned to the CUSTOMER without deduction, except for the expenses arising from obligatory taxes, fees and similar legal obligations and the costs paid to third parties, which can be documented and cannot be refunded. .
 
2- The CUSTOMER may transfer the service to a third party who fulfills the conditions by notifying it through a written or permanent data store up to 7 days before the start of the service. The transferee is responsible together with the transferee for all expenses arising from the balance and transfer.
 
3- HALALHOTELCHECK.COM has the right to cancel all reservations and services made on behalf of the CUSTOMER 24 hours later, if the CUSTOMER fails to notify in writing that he will participate in the service he missed. In such cases, no refund will be made to the CUSTOMER. If the CUSTOMER notifies that they will participate in the service within 24 hours from the beginning of the service, they can benefit from the service.
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